Caring Staff

Jacob’s work in the funeral profession began at age 16, at a small-town funeral home in northwest Iowa, where he washed cars, cleaned, and did lawn care. One day, the owner (his mentor, Dan Ciha) took him to buy a suit, dress shirt and tie, so Jacob could help with visitations and services, putting him on the path to becoming a funeral director and funeral home owner. He can’t believe that was 30 years ago! 

Jacob says, “From the moment of the first call, I am 100% focused on helping a family face the worst day of their life. As one of the owners, I love developing new ways to serve families, finding the careful balance between technology and the importance of personal service in our work. I also get to share my vision with an amazing team of professionals.” 

He believes it’s crucial to gain an appreciation of what a family has been through in the days, months, or even years before the death occurred, to help them visualize what goodbye looks like for them while embracing their family traditions.   

Jacob has lived in Iowa his entire life (except for mortuary college), and now with funeral homes in both urban and rural areas, he enjoys meeting those they care for and care about. Jacob serves the funeral profession as a Secretary/Treasurer for the Iowa Funeral Directors Association. “It is a true privilege to represent funeral directors, working in collaboration with colleagues from around the state,” he says.  

Jacob values doing his part to help with issues in the community, and his involvement with the Rotary Club of Linn County is one avenue for this. He also fomerly served on the board of directors of Central Furniture Rescue, an organization that helps families transition from homelessness to home stability. 

Jacob is married, and lives in southeast Cedar Rapids, centrally located between the two Stewart Baxter locations. There you’ll find him tending to his houseplants, feeding the birds, and relaxing on the deck with his two dogs.

After losing his older brother as a teenager, Scott switched paths, from landscape architecture to funeral service. He became co-owner of Stewart Baxter in 2008, allowing him to use compassionate understanding with people while celebrating their loved one’s life. 

A proud graduate of Bowling Green State University and the Cincinnati College of Mortuary Science, Scott serves as Community Care Director, guiding families with preplanning, bereavement resources, and grief care programs. 

“My first experience with grief was when I was eight years old, when I lost my grandmother,” Scott recalls. “My first time being in a funeral home was exciting, but scary. I was very inquisitive about how and why everything worked the way it did.” Using his personal experiences, and those he observes, helps Scott better understand how the grief process is different for each person. 

“Living here is amazing, because you get to live a small community life in a larger one. It’s great having access to nature and all the amenities one needs, plus the ability to travel to larger cities within a few hours,” Scott says. 

Scott is a Rotarian, and a certified lay missioner through the Iowa Annual Conference of the United Methodist Church, previously serving churches in eastern Iowa. He loves to be on water, or working in his large floral and water garden, cooking, refinishing old furniture or repurposing things, and enjoys almost all genres of music. Along with spending time with family and friends, Scott likes to play with his dogs, Flynn and Frenchie.

Melissa does a little bit of everything at the funeral home, from accounts payable to housekeeping, setting up for services, preparing and printing programs. 

While attending Kirkwood for an Associate Degree in Accounting, Melissa worked part time for the funeral home’s previous owners and stayed on when they sold the funeral home to Jacob and Scott (Stewart Baxter). 

When she was young, Melissa lived just two doors down from the funeral home and has vivid memories of a friend’s death at age 7 in a car accident. Two years later, Melissa’s great aunt died, and she feels these memories are most helpful to her when there are young children at a service. 

Melissa lives with her elderly parents, ages 100 & 96, and a younger brother, with extended family in Cedar Rapids and outside Iowa. Her life beyond work revolves around family and church.

When Terese’s father died, she felt a special calling to help others who grieve. As a Family Services Assistant at the funeral home, and with her background in education and counseling, she can do grief counseling when the need arises. She also helps prepare visitations and funerals, greets the guests, and attends to details during and after the service. 

Terese explains, “I feel that every time I go into a funeral home or service, I am in hallowed ground. I come from a big family, so I can relate to a variety of different people. I try to find a connection to others as I meet them. I have been to many funerals and services. None are the same.” 

She’s one of 12 children, and away from work, Terese cherishes time with her nieces and nephews.

Patty’s prior career was in the field of educational administration, with 37 years as an elementary teacher and a Director of Early Education Department. She become involved in the funeral profession as an opportunity to give back to her new community. 

As a Family Services Assistant at Stewart Baxter, Patty is usually positioned at the front door of the funeral home, to provide a warm, friendly greeting to those who enter. She handles various details during and after each service as well. 

Patty recalls, “As an only child, I remember going to the funeral home when I was 9 years old, for my grandmother when she passed away. It was a very unsettling experience. I feel this helps me understand what the children might be going through during the visitation.” 

Though she is relatively new to the community after spending 45 years in California, Patty loves the Mount Vernon area, and is amazed at the friendly townspeople. She has a part-time job at Kirkwood Community College, is a substitute teaches for Mount Vernon Community School District, and a Lector and choir member at St. John the Baptist Catholic Church.